Welcome Back!
Yay!
We’re back…
And with some very necessary changes.
We’ve survived lockdown and now comes the trickiest part for small businesses – starting up again.
We’re re-opening with a mini studio schedule. Live-stream classes will continue to run 7 days a week.
How Things Will Work Now...
Before You Set Off
Purchase your pass and book your class online IN ADVANCE. We won’t be taking drop-ins on the door.
We have a new operating system, so even if you’ve practiced with us before you’ll need to set a new account up after 20th September. All the packages on our prices page are linked to the new system, so pick the pass you want from there. Current customers will be contacted separately.
Arrive 10 minutes early - and in your yoga kit - as changing and shower facilities remain closed.
We prefer you to use your own equipment, so bring your own yoga mat (plus bricks and strap) if at all possible… a towel too if you want one. Remember a water bottle can double up as a great prop too.
Getting To Class
Enter the college by the regular door (pull to open). The circular doors are now for exit only.
As you enter the building your temperature will be taken automatically by a sensor.
Hand sanitiser is available inside the door. There is also a QR code for track and trace.
Reception will no longer be at the bottom of the stairs, so please head straight up the staircase (which is about 10 metres in front of the entrance). Turn right at the top, walk past the changing room doors (on your left), and turn left at the end of the corridor. The studio door it the first and only door on your left.
We encourage you to wear your mask and observe social distancing whilst you move through the building.
Check in with a member of staff upstairs.
Please take all your personal things into the studio, removing your shoes at the door.
Sanitiser dispensers are throughout the building including just outside the studio.
Inside The Studio
We’ve halved the studio capacity and will no longer use mats to hold places. Instead the floor will be marked with tape
Some of the floor vents will be left uncovered for better ventilation which means the studio will be a bit less heated.
- Hands-on-assists won’t be given.
Studio classes will be live-streamed, but don’t worry, you won’t be caught on camera! Only the teacher will be filmed.
Leaving The Building
- The exit route is now via the staircase to the left of the studio door. As you leave class, simply turn left and follow the signs out of the building. There’s a sanitiser dispenser just outside the studio, so give yourself a squirt on your way out.
Booking And Cancellation Policy
- As our capacity has halved we have to be more strict with bookings and attendance. Bookings must be made in advance. If you miss your pre-booked class, and you have not self-cancelled at least 3 hours prior to the class start time, your 7-credit session will not be reimbursed. If you’re using an unlimited membership, a £10 late cancellation charge will automatically be applied to the card held on the system.
Keeping Everyone Safe
Hopefully this goes without saying… If you don’t feel 100% or have any reason to believe you might have been in contact with someone who has COVID-19, please don’t come to class. If you’re not able to join us in studio, tune in for an online class instead, or just stay home and rest up. Please make sure to cancel on time if you can’t make it. We’ll be strictly enforcing our cancellation window.
New Booking App and Live-Streamed Classes
If your membership is live or was paused, you’ll be contacted directly with instructions on how to transfer over to the new system.
As we rollout the new operating system, you’ll no longer be sent a Zoom link 30 mins before class. Instead, you can click to join the class directly from the booking app.
Any Questions?
Contact support@llivyourlife.co.uk
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